f998 Responsible Gaming — Your Safety Is Our Priority
f998 believes that gaming should be a fun and safe experience. We provide various protection tools and guidelines to ensure the mental and financial well-being of every player.
Our Commitment
f998's unwavering pledge to player well-being
At f998, we believe online gaming is a form of entertainment — not a solution to financial problems. Responsible gaming means knowing your limits, setting a budget, and not placing gaming ahead of other responsibilities in your life.
We have built tools and features into our platform to help you play safely and mindfully. From setting deposit limits to taking a temporary break or fully excluding yourself — everything is in your hands.
Our support team is available 24/7 via Bengali live chat. If you or someone close to you feels that gaming is getting out of control, please contact us immediately.
Our Protection Tools
Responsible gaming features available at f998
Set Deposit Limits
Set a limit on how much you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and a waiting period is required if you want to increase it.
Financial ControlSession Time-Out
Temporarily close your account for a set period — from 1 day up to 6 weeks. During this time you will not be able to log in or place bets, giving you the rest you need.
Temporary BreakSelf-Exclusion
Exclude yourself from the platform for an extended period or permanently. Activating self-exclusion will close your account and prevent new accounts from being opened.
Permanent ProtectionLoss Limit
Set a limit on how much you can lose within a given period. Once you reach this limit you will not be able to place further bets, protecting you from excessive losses.
Loss PreventionReality Check Reminder
At regular intervals you will be reminded how long you have been playing and how much you have spent. This keeps you aware and alert.
Awareness24/7 Support
Reach our Bengali live chat support at any time. Our trained team is always ready to assist you with any questions related to responsible gaming.
Round-the-Clock SupportAge Policy: For Players Aged 21 and Above Only
To open an account and play at f998 you must be 21 years of age or older. Our platform is strictly prohibited for minors. Age verification must be completed at the time of registration. If you suspect that a minor is playing, please notify our support team immediately.
Signs of Problem Gaming
If you notice any of the following signs, be cautious and seek help.
- You are spending more than your set budget and repeatedly trying to win back money you have lost
- You are spending long hours gaming while ignoring family, friends, or work responsibilities
- You have tried to stop gaming but have been unable to
- You are taking on debt or facing financial hardship because of gaming
- You feel anxious, irritable, or uneasy when you are unable to play
- You are hiding your gaming from family or friends or being dishonest about it
Ways to Get Help
If you recognise any of the above signs in yourself, take action now.
Contact Us
Let our Bengali support team know via f998 live chat. They will help you activate self-exclusion or a time-out and provide any guidance you need.
Temporarily Close Your Account
Activate a time-out or self-exclusion at any time from your account settings. It will take effect immediately and cannot be reversed before the specified period ends.
Seek Professional Help
Gambling addiction is a mental health issue. Do not hesitate to reach out to a specialist counsellor or mental health service. Seeking professional help is a sign of courage.
Top Tips for Safe Gaming
Play responsibly and enjoy yourself
Set Your Budget First
Decide the maximum amount you are willing to spend before you start playing. Do not go beyond that limit.
Treat It as Entertainment
Gaming is a form of entertainment — not a source of income. Avoid the mindset of trying to win back money you have lost.
Take Regular Breaks
Do not play for long stretches without stopping. Rest every hour and spend time with family and friends.
Be Aware of Your State of Mind
Do not play when you are upset, under stress, or under the influence of alcohol. Play with a clear head and in good spirits.
Assess Yourself
Ask yourself the following questions and answer them honestly
Am I going beyond my set budget for gaming?
Am I prioritising gaming over my family and work responsibilities?
Am I repeatedly returning to gaming to win back money I have lost?
Am I being truthful with my family or friends about my gaming?
Do I feel anxious or irritable when I am unable to play?
Am I taking on debt or facing financial hardship because of gaming?
If your answer to one or more of these questions is "yes" — take action now. Contact our support team or activate the responsible gaming tools from your account settings. Remember, asking for help is not a sign of weakness — it is a sign of courage.
Contact Us
We are here for you whatever the issue
Live Chat Support
Speak to our support team 24/7 via Bengali live chat. They will help you activate responsible gaming tools.
Email Support
Send an email to [email protected]. Our team will respond promptly to resolve your issue and help you take the necessary steps.
Account Settings
Log in and activate deposit limits, a time-out, or self-exclusion directly from your account settings at any time.
f998's Pledge
We are not just a gaming platform — we are a committed partner in your protection.
Responsible gaming is an integral part of f998's core values. We never encourage unhealthy gaming behaviour and are always ready to support players who are experiencing difficulties.
Age Verification Is Mandatory
Age verification is mandatory for every new account. Players under 21 years of age cannot use the platform under any circumstances.
Protected with SSL Encryption
All your personal information and financial transactions are protected by SSL encryption. No data is shared with third parties.
Fair Play Guarantee
All games at f998 follow fair play principles. Every outcome is determined impartially using Random Number Generator (RNG) technology.
Play Safe and Enjoy
Visit our FAQ to learn more about responsible gaming or go directly to the games section. Our live chat support is always here for any questions you may have.